There is no longer any debate that the “situation” at the
Memphis International Airport (MIA) is untenable and has to change sooner than
later. Both Mayors, the Airport Authority Board (AAB), The Memphis Convention
and Visitors bureau, and the editors of all the local newspapers have already
joined the chorus started by the “Delta does Memphis” Facebook website started
by one concerned Memphian and has now
blossomed into over 3,500 members. Time, however, is not on Memphis’s side, and
unless there is a focused strategy implemented as soon as possible, this
momentum will dissipate, and the community will continue to bleed businesses, tourism,
and residents.
First and foremost, I would prefer to have this resolved by
Delta reducing prices on flights out of Memphis so that we no longer have to
drive to Little Rock, Nashville or Jackson, Mississippi. That would elilninate
the issue of price gouging, and takes enough air out of the tires of the “Airport
Anger” movement to derail it permanently. There is no indication that that is
going to happen.
As it stands now, it appears that the “political leadership”
and AAB want to tap down the discontent with speeches and half-hearted attempts
of “going through the motions” of acknowledging the anger, but without the
focus and action that this issue deserves. I would like to put forward a plan
of action that, if implemented, would at least get a serious discussion started
with the likes of Southwest Airlines, or other Low Cost Carriers (LCCs) that
normally search out markets that are overpriced with the intent of making a
decent profit.
The Mayors - or the Chamber of Commerce - needs to bring the
business community (BC) into one room and explain to them that it is in their best interest to join together
to encourage a LLC to consider Memphis - and as an incentive, they could cut their corporate
travel costs significantly. In return, the BC will allow Southwest (or some
other LCC) to analyze their travel bookings - and with the right offer – the BC
would commit to fly the LCC.
Even if the scenario above came to fruition, and a LCC came
into the market, it is reasonable to expect that the issue of predatory pricing
on behalf of Delta would raise its ugly head and would have to be addressed.
Unless the Department of Justice (DOJ) sees this as an anti-trust issue and
takes Delta to court, Memphis will need a separate strategy to address the
issue. If Memphis can’t compel Delta to
play by the rules legally, then I would suggest that Memphis adopt boycotting
Delta as an alternative strategy. Delta
may, of course, just decide to pull out of the airport and just have flights
that fly to Atlanta like Airtran has now. So be it.
If Delta does not
value our business now, there is no reason for Memphis to be loyal to Delta. I
will be glad to personally sponsor a Delta American Express card burning bonfire
ceremony on Tom Lee Park with Southwest employees in the background signing up
new rapid rewards members.
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